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Casino Glossary
Payments & Banking

What is KYC (Know Your Customer)?

Mandatory identity verification required by UKGC-licensed casinos before processing withdrawals. Players must prove their identity, address, and sometimes source of funds to comply with UK anti-money-laundering regulations.

In Depth: KYC (Know Your Customer)

KYC is a legal requirement, not an optional casino policy. Documents typically required:

Identity verification:

  • Passport (most accepted), or
  • Driving licence (photo card), or
  • National identity card (for EU nationals)

Address verification:

  • Utility bill (gas, electricity, water, broadband) — must be less than 3 months old
  • Bank statement — recent, showing full name and address
  • Council tax letter or HMRC correspondence

Source of funds (for higher spending levels):

  • Payslips (last 3 months)
  • Bank statements
  • Self-employment accounts or tax return
  • Proof of pension, investment, or inheritance

Tips for faster verification:

  • Submit documents before your first withdrawal request
  • Ensure photos are clear, in focus, and show all four corners
  • Your documents must match the name and address on your casino account